Privacy Policy

Dusty Trail Apparel
Last updated: November 4, 2026

This Privacy Policy explains how Dusty Trail Apparel collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, or otherwise interact with our store.

1. Who We Are

Dusty Trail Apparel is an independently operated online print-on-demand store based in Mexico. We sell products to customers in Mexico, the United States, and Canada.

For privacy questions or requests, contact us at:

Email: 26dustytrail@gmail.com
Mailing address: Campo 8 #10, Cuauhtémoc, Chihuahua, Mexico, 31614

2. Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information, such as your name, email address, telephone number, and shipping address.

• Order information, including products purchased, order details, payment status, and delivery information.

• Payment-related information processed through Shopify Payments or other payment providers. We generally do not receive or store your complete payment card details.

• Account information if you create a customer account.

• Communications you send to us, including customer-support requests.

• Technical information such as your IP address, browser type, device information, and website activity, where collected through Shopify or enabled website technologies.

Please do not send sensitive personal information unless it is necessary for a specific request.

International Data Storage and Transfers

Dusty Trail Apparel operates from Mexico and sells products to customers in Mexico, the United States, and Canada.

Our online store is hosted on Shopify. Shopify currently identifies the United States as the data storage hosting location for our store. However, Shopify and its service providers may process or access personal information in other countries where they or their service providers operate.

When you place an order, we may share the information necessary to fulfill your purchase with Printify and its printing and fulfillment partners. Depending on the product and shipping destination, these partners may process your information in different countries.

As a result, your personal information may be transferred to, stored, or processed outside the country where you live. Privacy and data protection laws in those countries may differ from the laws in your country.

We rely on Shopify, Printify, and other service providers to handle personal information in connection with their services and applicable privacy and data protection requirements. We take reasonable steps to use service providers that maintain appropriate safeguards for personal information.

3. How We Use Your Information

We use personal information as necessary to:

• Process and fulfill orders.

• Arrange production and shipping through our print-on-demand fulfillment provider, Printify.

• Process payments and prevent fraudulent transactions.

• Send order confirmations, shipping updates, and customer-service messages.

• Respond to questions, complaints, and refund requests.

• Operate, maintain, and improve our online store.

• Meet applicable tax, accounting, legal, and regulatory obligations.

• Send marketing communications where permitted and, when required, with your consent.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. You may still receive essential order and service communications.

4. How We Share Information

We share personal information only as reasonably necessary to operate our business, fulfill orders, provide services, or comply with legal obligations.

Depending on the services used for your transaction, information may be shared with:

• Shopify: our e-commerce platform and related checkout, hosting, and payment services.

• Printify and its fulfillment partners: to produce and ship the products you order.

• Payment providers: to process and protect transactions.

• Shipping carriers: to deliver orders and provide tracking.

• Technology and service providers: where needed to operate our website, communicate with customers, or protect our store.

• Government authorities or other parties: when disclosure is required by law or necessary to protect legal rights and security.

These providers may process information in countries other than the country where you live.

5. Cookies and Similar Technologies

Our store may use cookies and similar technologies provided by Shopify and any apps or services enabled on our website. These technologies may support essential store functions, remember preferences, measure website performance, or support advertising where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the store function.

The specific cookies and tracking technologies used depend on the Shopify settings and apps active on our store.

6. International Data Transfers

Because our store is based in Mexico and uses service providers that may operate internationally, your information may be processed or stored outside your country, including in countries where privacy laws may differ.

We take reasonable steps to use service providers that protect information appropriately and to handle personal information in accordance with applicable legal requirements.

7. Data Retention and Security

We keep personal information only for as long as reasonably necessary for order fulfillment, customer service, business operations, legal compliance, tax records, dispute resolution, and other legitimate purposes.

We use reasonable administrative and technical measures to protect personal information. However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live and which laws apply, you may have rights to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of information, subject to legal and legitimate business recordkeeping requirements.

• Withdraw consent for certain uses of information.

• Opt out of marketing communications.

• Ask questions or make a privacy complaint.

To submit a privacy request, email 26dustytrail@gmail.com. We may need to verify your identity before responding.

9. Children's Privacy

Our store is not intended to knowingly collect personal information directly from children who are not legally permitted to make purchases. If you believe a child has provided personal information to us, contact us so we can review the matter.

10. Changes to This Policy

We may update this Privacy Policy when our business practices, services, or legal obligations change. The latest version will be posted on this page with its updated date.

11. Contact

For privacy questions or requests:

Dusty Trail Apparel
Email: 26dustytrail@gmail.com
Address: Campo 8 #10, Cuauhtémoc, Chihuahua, Mexico, 31614