Terms of Service

Dusty Trail Apparel
Last updated: November 4, 2026

Welcome to Dusty Trail Apparel. These Terms of Service govern your access to and use of our website and your purchases from our online store.

By visiting our website or placing an order, you agree to these Terms, subject to any mandatory consumer rights that apply under the laws governing your purchase.

1. About Our Store

Dusty Trail Apparel is an independently operated online print-on-demand store based in Mexico. We sell products to customers in Mexico, the United States, and Canada.

Our products are made after an order is placed and are fulfilled through Printify and its production and shipping partners.

2. Eligibility and Use of the Website

You agree to use this website only for lawful purposes and not to misuse, interfere with, or attempt to damage the website, its services, or its security.

You must provide accurate information when placing an order, creating an account, or contacting us.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, and sizing information accurately.

However, colors may appear differently depending on your screen, device, and display settings. Because products are made on demand, minor variations in placement, color appearance, or production may occur.

Product images may be mockups intended to illustrate the design. Please review the written product description and specifications before purchasing.

4. Orders and Acceptance

When you place an order, you are submitting a purchase request through our store.

An order confirmation email acknowledges that we received your order; it does not necessarily mean that every order has been finally accepted or that production has started.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, payment problems, product unavailability, pricing or listing errors, or an inability to fulfill the order.

If payment has been collected for an order that we cancel, we will arrange an appropriate refund in accordance with applicable law.

5. Prices and Payments

Product prices and shipping charges are displayed at checkout before you complete your purchase.

Payments are processed through Shopify Payments or other payment methods made available at checkout. Available payment methods and currency options may depend on your location and checkout settings.

You authorize the applicable payment provider to process the amount shown at checkout when you submit your order.

Taxes, duties, and import charges may apply depending on the destination and applicable law. Any charges not collected at checkout may be payable to the relevant authorities or carrier.

6. Production and Shipping

Orders are generally submitted to our Printify fulfillment system after an approximately 24-hour automatic approval delay.

Estimated production time is approximately 2–7 business days after submission to production. Shipping transit time is additional and varies by destination, fulfillment provider, and shipping method.

Delivery estimates are not guarantees. Please refer to our Shipping Policy for further details.

If we become unable to ship within the time promised or required by applicable law, we will provide the notices, choices, and refunds required by law.

7. Cancellations, Returns, and Refunds

Because products are made on demand, discretionary cancellations or changes may not be possible after production begins.

Defective, damaged, incorrectly printed, or incorrectly fulfilled products will be handled in accordance with our Refund and Return Policy and applicable consumer law.

Nothing in these Terms removes any mandatory cancellation, revocation, return, refund, warranty, or other consumer rights that apply to your purchase.

Please review our separate Cancellation Policy and Refund and Return Policy.

8. Customer Information and Shipping Addresses

You are responsible for providing accurate contact and shipping information.

If you discover an error, contact us immediately. We will make reasonable efforts to help correct it before production begins, but we cannot guarantee changes after submission to production.

9. Intellectual Property

Unless otherwise stated, the content on this website—including branding, logos, graphics, designs, text, and original artwork—is owned by or licensed to Dusty Trail Apparel.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.

10. Third-Party Services

Our store uses third-party services, including Shopify, Printify, payment processors, and shipping providers.

Those services may be subject to their own terms and privacy policies. We are responsible for our obligations to customers under applicable law, even when a third-party provider assists with production, payment, or delivery.

11. Website Availability and Errors

We may update, suspend, or modify parts of our website when reasonably necessary.

We make reasonable efforts to keep product information, prices, and website content accurate. If a material error affects an order, we will contact the customer and provide an appropriate solution in accordance with applicable law.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability, guarantees, or consumer rights that cannot legally be excluded or limited.

To the extent permitted by law, Dusty Trail Apparel is not responsible for indirect losses that are not reasonably foreseeable or for delays caused by circumstances beyond our reasonable control.

This section does not excuse our responsibility to provide products and remedies required by applicable consumer law.

13. Governing Law and Consumer Rights

These Terms are administered by the individual operating Dusty Trail Apparel from Mexico and are intended to be interpreted consistently with applicable Mexican law.

However, customers in the United States and Canada may have mandatory consumer rights under the laws of their state, province, territory, or country. Nothing in these Terms is intended to remove or restrict those non-waivable rights.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this page with its updated date.

15. Contact Information

For questions about these Terms or an order, contact:

Dusty Trail Apparel
Email: 26dustytrail@gmail.com
Address: Campo 8 #10, Cuauhtémoc, Chihuahua, Mexico, 31614