Shipping Policy

Dusty Trail Apparel
Last updated: November 4, 2026

Dusty Trail Apparel is a print-on-demand store. Products are made after an order is placed and are shipped through our fulfillment provider, Printify, and its production and shipping partners.

We currently accept orders for delivery to Mexico, the United States, and Canada.

1. Order Processing and Approval

After you place an order, it enters our order processing system.

Our store is configured to automatically submit orders to production after an approximately 24-hour approval delay. This delay gives us a short opportunity to identify order issues or receive a change request.

If you need to correct your shipping address or request a cancellation, contact us immediately at 26dustytrail@gmail.com. We cannot guarantee changes after an order has been submitted to production.

2. Production Time

The estimated production time is approximately 2–7 business days after the order is submitted to production.

Production time is separate from shipping and delivery time.

Production may take longer during busy seasons, holidays, periods of high demand, or when a product is temporarily unavailable.

3. Shipping and Estimated Delivery

After production is completed, the order is handed to a shipping carrier.

Shipping time is separate from production time. Delivery estimates depend on the product, Printify production provider, fulfillment location, shipping method, carrier, and destination.

The estimated delivery timeframe shown by the selected shipping service or at checkout for your particular order takes priority over general estimates.

For general guidance only, Printify's Standard Shipping estimates commonly include:

• United States: approximately 2–5 business days for many domestic shipments.

• International shipments: approximately 10–30 business days.

These are general estimates, not guaranteed delivery times. Shipments to Mexico and Canada may have different transit estimates depending on the fulfillment provider and shipping route.

Your total order time includes the 24-hour approval delay, production time, and shipping transit time.

4. Shipping Costs

Shipping charges are calculated based on the product, fulfillment provider, destination, and shipping method.

The shipping cost applicable to your order will be displayed during checkout before you complete your purchase.

5. Tracking Information

When tracking is available, tracking details will be sent to the email address provided at checkout after the order has shipped.

Tracking information may take time to update after the carrier receives the package.

6. Customs, Duties, and Taxes

Orders shipped across international borders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless checkout expressly states otherwise, these charges are not included in the product or shipping price and may be collected by the relevant authorities or carrier.

Customers are responsible for applicable import charges where permitted by law.

7. Delays and Delivery Problems

Delivery estimates are not guarantees. Delays may occur because of carrier operations, customs processing, weather, holidays, or other circumstances outside our direct control.

If your order appears delayed, tracking has stopped updating, or your package has not arrived within the expected timeframe, contact us at 26dustytrail@gmail.com with your order number.

We will investigate the issue with the fulfillment provider or carrier and work toward an appropriate resolution.

If we cannot ship an order within the time promised or required by applicable law, we will provide the notices, cancellation options, and refunds required by law.

8. Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, contact us immediately. We will make reasonable efforts to correct it before production begins, but changes are not guaranteed after the order has been submitted to production.

If an order cannot be delivered because of incorrect or incomplete information supplied by the customer, additional shipping or replacement charges may apply where legally permitted.

9. Separate Shipments

If an order contains multiple products, items may be produced at different facilities and may arrive in separate packages.

10. Contact

For shipping questions or delivery assistance:

Email: 26dustytrail@gmail.com